Frequently Asked Questions

Please refer to the Address matrix in the About Us section to see exact inclusions for each property.

• Furnishings and appliances
• Fully equipped kitchen with gas cook top, microwave, electric oven & dishwasher*
• Utilities such as gas and electricity
• FREE high speed wireless internet
• Bath room amenities with hairdryer
• Basic Cleaning Pack
• Complimentary Tea and Coffee

Yes - bedding configuration can be requested at time of booking. Please pre-book so we can arrange for your apartment to be ready as per requested bedding arrangement. Change of bedding configuration after check-in is subject to availability and an additional charge of $30.00 applies

Secured and undercover car parking is available and accessed via the rear at Hancock Street, Southbank. Car parks are assessed by remote controls. Spaces are limited and must be pre-booked. Cost is $25.00 per day. Larger vehicles such as minibus or van need to find alternative parking elsewhere.

All our apartments include unlimited WIFI internet. Includes Gold standard high-speed Wi-Fi. Unlimited data usage and no restriction on number of devices applies.

You can pre-purchase a Breakfast voucher for $16 at Aria reception. We have negotiated a discounted rate with our cafe "Cafe Bella" in our sister property 200m walk down City Road.

Select a fresh cooked breakfast from the entire menu at this special rate.

Book online for the best available rates and more flexible cancellation policy applies - Alternatively call us on 03 9020 9999

Return customers receive a 5% discount off Best Available Rate guaranteed. Please enquire.

We accept the following credit cards:

VISA and MasterCard accepted (1.5% credit card surcharge applies)

American Express (3% credit card transaction fee)

Payment will be charged for accommodation and car parking on day of arrival.

If the credit card declines, the booking may be cancelled at 6pm on day of arrival.

Yes – a credit card must be presented on check-in

A credit card pre-authorization for security bond of $100.00 is required upon check-in. The security bond is refunded on departure subject to verification of no damage to the apartment or any outstanding charges.

Cancellations are allowed 24 hours before check-in time (this is calculated based on 2pm check-in). Less than 24 hours cancellation will be charged at the first nights rate.

Check-in time is 2pm. Early check-in requests are subject to availability and charges may apply. If you require your apartment to be available prior to our 2pm check-in, we suggest you book the night prior to your arrival date to ensure there is an apartment ready for your arrival.

Aria Reception is now contact free. Please proceed to the Intercom at the front door and our Reservations team will remotely check you in.

Check-out time is now 11am. Late checkouts requests are subject to availability and charges may apply. Day use of room until 6pm is

• 1 bed AUD $100.00.
• 2 bed AUD $150.00
• 3 bed AUD $200

At present we do not offer luggage storage. We are looking at options for secured luggage storage.

Aria Hotel Apartments is located approximately 30 minutes’ drive from Melbourne’s Tullamarine Airport (allow 50 minute drive during peak times). It costs about AUD$50 one way for Taxi/Uber service to the Tullamarine Airport.

Skybus service - $19 per person each way (please check the Skybus website for updated rates). From the airport, Skybus will drop you on City Road, 200m walk from the hotel. For your return way to the airport, we can assist with booking the Skybus or Taxi for you if required.

Prices for Taxi's & Skybus may vary. For current pricing please check the respective websites or with drivers.

We are situated close to many tourist attractions – all within walking distance.

• Crown Casino and Entertainment Centre – 300 m
• Sea Life Melbourne Aquarium 400 m
• National Gallery of Victoria (Art Centre) – 500m
• Royal Botanical Gardens – 1500 m
• Southbank boulevard- 300m
• South Melbourne Markets - 800m

There are some amazing restaurants within walking distance.

Clarendon Street: The choices are vast, and all within walking distance

Crown Complex: From Michelin star restaurants to casual dining, the Crown is a short walk from Aria

City Road: We highly recommend Cafe Bella for breakfast, lunch and coffee

Self-cater: Woolworths Metro is a short walk from the front door for supplies needed to create your own meals in the comfort of your apartment

Food delivery: Ubereats and other delivery services can deliver direct to the building. We request delivery drivers contact you from the front door and guests collect from there.

Macca's: We know, sometimes a Big Mac is craved. McDonalds is a 2 minute walk from the hotel, open 24 hours a day

There is a Woolworths Metro supermarket located 3 doors away on City Road. A directory is available in-room with information on other supermarkets located in the vicinity of Aria.

Alternatively, prior to arrival, order online through a major supermarket chain and have it delivered to our Reception. We will ensure your groceries are refrigerated and ready for your arrival.